Full-Time Business Customer Solutions Partner – Auckland Bring your exceptional relationship management skills to this role Be a part of the team shaping a new way forward with our Business Customers Permanent opportunity based in Auckland Flexibility to work from home two days per week ACC has been improving the lives of New Zealanders since 1974. With ACC, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play.
This is a great opportunity to join the Business Customer Solutions team and deliver targeted services and solutions to our diverse range of business customers to ensure best outcomes and to work as a true collaborative partner. Our services can range from solution management through to product and service education. Day to day you will be partnering and proactively working with a dynamic portfolio of customers building strong relationships to truly understand their business requirements and deliver value added solutions.
In addition to engaging with various business segments and key stakeholders through various channels to improve the ACC experience. What you need to be successful: You have strong relationship management skills to partner and proactively work with a dynamic portfolio of customers Extensive experience building trust and credibility to influence behaviour and outcomes in a complex business environment Able to anticipate needs in key segments with a continuous delivery and customer outcome focus Strong negotiation and problem-solving skills to enhance our customers experience Influence, enable and facilitate to connect business customers and those who are best placed to meet their needs Strong ability to build and leverage business networks across industry, associations, intermediaries and internally at ACC Proven business acumen and commercial awareness Ability to work effectively within a legislated complex environment As a Business Customer Solutions Partner, you will have an opportunity to influence new and innovative thinking, growing and developing relationships at a senior level within large business and working cross-functionally across other key ACC business groups. An attractive salary $90k – $100k depending on experience, plus 9% super is on offer, along with an opportunity to grow and develop your career in one of New Zealand’s leading government agencies.
Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a disability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace, we have: Employee networks: PrideACC; AbilityACC Women’s Network Cross-Cultural Network Advocates in the disability sector Diversity and Inclusion Approach Support Māori by partnering with iwi and other Māori entities For a detailed position description click below.
Applications will run through to 6 April 2021, but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications can only be accepted when submitted through our ACC Career Website.
If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email nadine.o’donnellacc.co.
nz How to Apply For a detailed position description click below. Applications will run through to 6 April 2021, but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the role.
Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email nadine.o’donnellacc.
You are only one step away from being able to work remotely from anywhere. Fill out your email address here and then you will be directed to the application page for this remote job position. Good luck!