Title: Contact Tracing Coordinator
Health Care Without Walls
Contact Tracing Coordinator (English or Bilingual)
Temporary Full Time (Minimum of 3 months and up to 12 months)
Work from Home- Anywhere in Manitoba, Nova Scotia, New Brunswick, or Newfoundland Labrador
Want to be part of Canada s fight against COVID-19? Do you pride yourself on being calm, empathic, and hard working? Do you want to leave work each day feeling like you made a difference? If you want to be part of a team and a company who values you, apply to meet with us today!
We are looking for Contact Tracing Coordinators to add to our growing virtual care team!
WHO WE ARE
Founded in 1996, FONEMED seeks to make a positive difference in the healthcare of others through their daily interactions. With a mission to provide excellence in Nurse Advice, Health Information and Telemedicine for the patients we serve , FONEMED takes pride in its employees, customers and industry partners, providing the highest level of quality and outstanding client experience. We pride ourselves on practicing a Culture of Care in everything we do.
Through virtual care, we meet and provide care for individuals where they are, in their homes, communities, or other locations where they live their lives. You share the company s passion to defy the conventional boundaries of time and distance to get the right care to the right patient when and where it is needed the most. We provide 24/7 nurse advice and telehealth services to patients throughout Canada and the United States who need assistance in assessing their health symptoms as well as advice regarding appropriate follow up care.
ABOUT YOUR ROLE
Case investigation and contact tracing is the process of working with a person (patient) who has been diagnosed with an infectious disease to identify and provide support to people (contacts) who may have been infected through close contact with the patient. This process is a core disease control measure that has been utilized by health departments for decades and is a key strategy for preventing the spread of COVID-19.
The contact tracing coordinator is responsible for reaching out to people (contacts) who have been exposed to COVID-19 and providing health education and guidance to interrupt ongoing disease transmission. Dialogue with contacts will be guided by standard protocols to obtain any symptom history and other relevant health information, provide instructions for self-quarantine, and make appropriate referrals to testing, clinical services, and other essential support services. This position will require prioritization, prompt action, and attention to detail in documentation and data management as multiple investigations may be conducted simultaneously. Contract tracers are required to follow all designated scripts and comply with policies and procedures provided regarding confidentiality and data security for the handling of sensitive client information and protected health information.
The position will require responding to public health emergencies with rapid turnaround times for communication, initiation and completion of assignments.
Minimum Required Qualifications:
WHAT WE OFFER
It s an exciting time at FONEMED and you will have the opportunity to experience and impact the changing face of telehealth in North America. If you want to join this engaged and growing team, apply today!
FONEMED is an equal opportunity employer and is committed to diversity and inclusion in our workplace and encourages applications from diverse individuals. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted.
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