Mcnnadi Inc
About Mcnnadi IncMcnnadi Consulting is a management consulting firm dedicated to providing an array of high quality services to businesses, organizations, and government entities by creating initiatives which result in sustainable advantages through identifying and retooling capabilities, and creating efficiencies, while successfully navigating through critical junctures in clients’ businesses.We advise management concerning best practices and leading-edge technologies, audit the effectiveness of existing systems, and objectively evaluate and recommend new sustainable solutions.$25 – $30 per hourWe are seeking a dedicated and enthusiastic Customer Service Representative to join our remote team. As a Customer Service Rep, you will be responsible for providing exceptional support to our customers via phone, email, and chat. If you are a customer-focused individual with excellent communication skills and a passion for helping others, we want to hear from you!Responsibilities:
- Respond to customer inquiries and provide accurate information about products and services
- Resolve customer issues in a timely and professional manner
- Assist customers with order placement, tracking, and returns
- Escalate complex issues to the appropriate team members
- Maintain customer records and update information as needed
Qualifications:
- High school diploma or equivalent
- 1+ years of experience in customer service or a related field
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing top-notch customer service and enjoy working remotely, we encourage you to apply for this exciting opportunity!PIff6a18e56991-8722-35567165
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