Our client is looking for. Someone who will provide post-sales remote technical support for customer sites. Who are you?
You have excellent Internal and External Communication You have a good Telephone Manner You are computer and IT Literate You are methodical and have Problem Solving skills Whats the role? You will be responsible for: Remote customer Technical /Electrical system support Solving issues, getting systems working, diagnosis Record keeping of faults found Utility trouble shooting, business analysis, reporting Answering customer queries and taking detailed information on the system fault or problem Escalating the error to the relevant technician Regular upkeep of data for the reseller portal Administrator support to the Operations Department Assisting in managing the GPS coordinates of the solar towers Business analysis of the solar assets Boxes to tick Matric OR 60% and higher in Maths/Science Electrical qualification / diploma 2-3 years Electrical Experience Must speak at least 2 South African languages other than English and Afrikaans Solar PV or related electrical background with technical support background Good knowledge of local regulations and requirements Must be very tech savvy and computer literate
You are only one step away from being able to work remotely from anywhere. Fill out your email address here and then you will be directed to the application page for this remote job position. Good luck!