Italy – Remote For our business Industrial Precision Solutions we are currently looking for a Field Service Engineer . As your main responsibility as Field Service Engineer, you will perform preventive maintenance and repair of specialized automatic systems with a strong focus on the North West region of Italy . As part of your role you will also perform installations of our Nordson systems.
Operating in the After Market of our designated PPA (Packaging and Product Assembly) systems, you will have an important role by providing on-site end-user support, installation supervision, technical support, maintenance and repairs to a wide range of “Hot Melt” and “Liquid Adhesive” dispensing equipment, prevalently but not limited, in the regions of Northern Italy. Knowing no two days are the same, you will be given the possibility to develop new technologies for applications as required, based upon field application, customers and field engineering needs. Further key responsibilities include: Continuous maintenance of detailed knowledge of Nordson products, prices, policies, and procedures; knowing which Nordson products can be most advantageously used with various PPA Market Applications.
Interfacing with the Sales Specialist to maximize the opportunity for sales of specialized equipment or other Nordson PPA systems and related spare parts. Advising supervisor of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware. Preparing and promptly submitting administrative and technical reports as requested to supervisor and advises of all field tests or installation requirements that need assistance from Application Engineering, Existing Equipment Engineering, local Account Manager and Sales Specialist.
Travel to customer’s site approx. 80% (mostly North West of Italy) Education and Experience Requirements At minimum an Associate’s Degree in a mechatronics discipline or equivalent Minimum of 3 years of relevant work experience in similar role Preferred Skills and Abilities Advanced skills and knowledge about mechanical, electrical and hydraulic systems. Basic electronic knowledge and skills to include the use of typical instrumentation, tools and equipment Ability to read and comprehend installation, dimensional and troubleshooting drawings/flowcharts plus hydraulic/pneumatic diagrams, electrical schematic, and wiring diagrams.
Preferably to have a (basic) understanding of PLC systems knowledge and interface Excellent computer skillset to maintain records, prepare correspondence, and for communication purposes Demonstrated supervisory skills as related to customer interface, equipment installation, and field engineering Very good Italian language skills, good English language skills preferred Posted 2 Days Ago Full time REQ21751 About Us Whatever you do today, Nordson Corporation is likely a part of it. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence.
Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization.
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