Your role is of great importance, because you are one of the colleagues that makes sure we get the most value from our SaaS back-office application while making sure we comply to our standards and policies. You will do that by increasing our knowledge of the application’s processes and data and use that to show we are compliant. You are able to automate the way we attain the necessary evidence and able rationalise the control measures.
Thus reducing the time needed to manage the SaaS application in a controlled manner and free up extra time to help our colleagues in creating meaningful experiences for our consumers. To achieve this, NN Bank is currently undergoing a digital transformation, by adopting an engineering attitude. We are at the starting point of a great journey, and are looking for people like you who help drive this change.
This Functional Application Management job offers you a monthly salary of € 4000 – € 6000 based on 40-hour week, depending on your knowledge and experience. Your impact as an FAM-er at NN Bank You will join a cross functional team. Our mission is achieving operational excellence by automation and digitalisation.
Your responsibilities You make sure we work conform internal and external regulations fitting a bank e.g. legal and security requirements You make sure we have full control over our back-office processes and data You exchange manual labour for automation and digitalisation You realise an effective collaboration and coach your colleagues You pro-actively interact with our client service colleagues and SaaS provider to make sure we manage expectations Who you are An all-round FAM able to work comfortably with a SaaS provider and it’s solution.
We are looking for someone with the ability to keep finding ways to improve (compliance) processes by optimalisation and automation and use (process-)data in order to create insights for our colleagues, so they are better equipped in delivering that excellent service to our customers. You have a passion for continuous improvement and learning and you are able to push the team to reach our common goals. Furthermore, you have: At least 4 years of working experience in a similar role An engineering mindset, knowledge about process and test automation Knowledge of how to work in an Agile environment where collaboration, and continuous improvements are the foundations Other things that are great differentiators but not musts: Experience in ITIL Experience with policies and standards focussing leading to IT generic security controls Experience with risk management Experience with applying lean thinking Your colleagues You are going to be part of a team of unique awesome individuals with different background and culture.
We embrace diversity as an instrument to produce an even richer experience for both colleagues and customers. You and your team members take ownership for the team results and are not afraid to make mistakes, share them and learn from them. We are proud of what we accomplish and celebrate our successes.
Nationale-Nederlanden Bank (NN Bank) is a fast-growing bank within NN group, a financial provider with both insurance as well as banking services. NN Bank is a retail bank servicing customers with mortgages, consumer loans, savings and investment solutions within the Netherlands. NN Bank has the ambition to be the best, digital, data driven relation bank within the Netherlands, helping customers to secure their financial future.
We believe that by delivering a truly excellent customer experience we will be able to wow both our customers and intermediary partners. We have started upon this great journey and are looking for FAM-ers who help drive the change needed to become this customer focused, digital and data driven bank, using technology to truly make the difference. Continue developing It is important to us that you continue to develop yourself.
We give you the space and the confidence to grow in your career as well as a person. We help you with: Plenty of training and learning opportunities in our Learning & Development Centre A large (international) network of colleagues who are keen to share their knowledge with you The autonomy to set out your own development path E mployee benefits You are more than a colleague and that is something we understand very well at NN. You have many roles in life, leading to different choices.
At NN we give you the opportunity to select employee benefits that are important to you. For instance buying additional leave days and flexible working hours. In consultation with your manager and your direct colleagues, you are able to work out of any location at any time.
You get enough flexibility to adjust your working pattern to your personal needs. Also part of the benefits are (currently online) sports lessons and a special allowance to set up your home office and internet use. In addition, you will receive: Salary between € 4000 and € 6000 based on a 40-hour week depending on your knowledge and experience Collective pension scheme with a personal contribution of only 6% 216 hours of leave, based on a 40-hour week and one Diversity Day Holiday allowance and a 13th month, paid with your monthly salary NS Business Card 2nd class, which gives you unlimited travel 7 days a week.
Do you prefer to travel with your own transport? Then you can declare the kilometres travelled for business and commuting Due to Covid-19, NN colleagues are still working from home most of the time and we are preparing for a combination of working from home (or anywhere else) and at the office. The official location for this job is Rotterdam.
Will you be our new colleague? If you are enthusiastic about this vacancy and think that you would be a good fit for the team at NN, we would like to invite you to apply. We are very keen to find out who you are, what motivates you and what you can contribute to this role at NN.
Apply now If you have any questions about the vacancy, you can reach out via e-mail to Marcel van Rijn via Marcel.van.Rijnnn-group.
com or 06-23524578. This is a permanent position. A candidate will receive a contract from NN and we are not open to interim/freelance assignments and/or candidates or recruitment agencies.
Thank you very much for your understanding.
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