AliveShoes gives talented and creative people all over the world the professional resources to design their own custom shoes and launch a shoe line from scratch. Our community is international, made of designers, Artists, students, creative people and shoe lovers from all over the world. Our mission is to support and nurture them, so to help them achieving their dream of launching a shoe line.
Our design and production facilities are based in Italy, in the biggest and most prestigious shoe design and development cluster in the world called The Shoe Valley (Located in Le Marche, Italy). We are leading the biggest revolution in the footwear industry of the last 20 years. Joining us means to be at the upfront avant-garde of fashion-tech.
Job Description The goal of the Head of Operation position is to manage and improve important parts of the AliveShoes operations to support fast growth. You’ll be a sparring partner of the CEO & CFO. General Responsibilities Oversee product development activities in the areas of fashion product development content development and product digitalization with the product development team Directly manage all customer service operations pre and post sales, also coordinate a small team of customer service agents Directly manage key clients of the platform Oversee and support daily needs of the Italian supply chain team Work with the CEO & CFO in all operational, strategic and growth aspect of the company Requirements Working at AliveShoes as Head of Operations means taking ownership from day one and giving everything for the company to make a meaningful and sustainable impact, grow fast, and create massive value for shareholders.
You are an energetic open-minded doer with great knowledge of digital operations General Requirements Proven experience as an operator in the tech industry You have gained work experience in an international e-commerce company, in a big tech company or in a post-seed sturtup Experience in the fashion industry is also a plus BSc/BA in Business Administration, Engineering or relevant field; MSc/MBA is a plus Proven passion and knowledge in the fashion-technology area Demonstrable competency in project management, customer service, business development Hands-on skills in customer service, digital marketing, content creation, project management Experience in customer service mgmt and online ticketing systems Understanding of SaaS, and e-commerce business models Growth mindset and proven knowledge of growth tactics and growth development Outstanding organizational and leadership abilities Aptitude in decision-making and problem-solving Amazing ability to recruit, lead and manage teams Professional English required Knowing Italian is a big plus Key Requirements Can work fully mobile (No fixed location – always on the go) You can move abroad, live abroad for an extensive period of time 24/7 approach and highly performance-based growth mindset Can start within one or two months Think big mentality Doer- you can do all kinds of hands-on work in product/project management, customer service, digital marketing Details We normally review applications weekly. If we find a fit we will get back to you in less than 1 week. Given the importance of the role – the calls and meeting will be directly managed with the CEO & CFO.
If selected we will normally do a trial of 3 to 6 months (an initial trial of 1 o 2 weeks with the CEO & CFO might be required) For this position, we will negotiate market terms based on experience and attitude. All travel and life expenses are paid by the company After the trial, you’ll get a very generous amount of stocks in the AliveShoes American holding company, and further performance-based bonuses will be negotiated. Work from remote, travel, and work Internationally with the CEO, meet the production team in Le Marche Italy to gain relevant experience in the field.
Participate in sprint development sessions, growth acceleration sessions, investors meetings, partners meeting. Also set-up recharging sessions when necessary. Notes AliveShoes is a startup, that means we go fast, we don’t follow the standard rules we are hands-on and we do lots of extra job.
We look for exceptional people with plenty of energy, lot’s of ambition that strive for excellence. If you want to start an amazing journey in the fashion-technology industry, grow fast and learn a lot in just a few months, give this application your best shot. Apply for this position REQUIRED YOUR BASIC DATA ABOUT YOURSELF Record a 30 sec presentation video and upload it on Youtube (highly recommended for the success of the application) Upload your resume Upload your resume here ADDITIONAL INFORMATIONS 300 300 300 300 300 AliveShoes gives talented and creative people all over the world the professional resources to design their own custom shoes and launch a shoe line from scratch.
We take care of all production and logistics from Le Marche, Italy, the most exclusive and prestigious shoemaking district in the world.
You are only one step away from being able to work remotely from anywhere. Fill out your email address here and then you will be directed to the application page for this remote job position. Good luck!