WordPress Support Superhero – Remote Full Time

WordPress Support Superhero – Remote

Are you fed up with the same routine, day in, day out… wake up, work, eat, rinse, repeat… yawn… dreaming of making a change, making a difference and doing something you enjoy from anywhere in the world you fancy?

Stop dreaming about tomorrow, start making a difference today. Join our team and be the hero you’ve always known yourself to be!

RESPONSIBILITIES
You’ll be working on various WordPress projects across WPMU DEV, CampusPress, and Edublogs. We power and host websites used by millions of users every single day.

The role will involve:

Supporting our awesome members and customers

Hanging out in the WordPress.org forums – being massively friendly, helpful and useful

Assisting with and solving all manner of WordPress questions, with style!

Co-ordinating with developers over bugs, features and cool new stuff

Being an active part of the Incsub team

Sharing cat photos, amusing videos, and animated gifs

Location, that is unimportant, as long as you are available, enthusiastic, committed, passionate, and know your WordPress.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

QUALIFICATIONS
Love people and love yourself!
Have a really good familiarity with WordPress
Along with amazingly great communication skills, ideally you’ll be a native English speaker, but we’re flexible on that
Are a great team player, keen on working in an expanding, motivated, distributed support team
Love impressive response times, typing speed (it matters) and the ability to really bang good stuff out
Might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better

JOB BENEFITS
You will be provided with all of the tools, support, and backing you need to get the job done
Offer very attractive working conditions for the right candidate
28 days paid leave per annum (up to 35 days)
Opportunities for paid travel to attend WordCamps and other industry conferences
Long service leave (3 months off paid) after you’ve been with us for a while
Up to 2 months salary bonus based on company growth targets
Technology budgets every three years, the longer you serve, the higher the budget
General expenses budget yearly, the longer you work, the more you get

WHAT SHOULD I DO NOW?
Download the Support Task Sheet, answer those questions, submit with your location, desired hourly rate (USD) and then get your application in with the completed answers. That simple!

* If you don’t include the completed task sheet, we won’t assess your application