Support and Operations Analyst ll NEW

Intelie, a Rignet Company , is an innovative technology company, providing software tools and services to transform data into results, increase productivity in both operations and back office. We have done a lot of pioneering work in real-time stream processing and machine learning, and our solutions are used by thousands of people in large corporations across the globe. We look for people who are passionate about developing products and with an innovative spirit to help us.

If you are looking for an environment with constant challenges and have the profile described below, send us your resume. Let’s talk DESCRIPTION : In general, a Support Engineer is responsible to keep the Operations & Support Up and Running 24/7, perform deployments, provide technical training, and participate in meetings with the customer. PRIMARY DUTIES & RESPONSIBILITIES : In general, a Support team is responsible for: availability performance change management monitoring emergency response Also responsible for handling the incident life cycle Troubleshoot and diagnose all application issues Able to solve moderate problems, and have good written and verbal communication skills.

Work on defined schedule (between 08:00 – 20:00) Work on call shift and/or night shift QUALIFICATIONS: Education, Knowledge, Skills & Abilities: Familiarity with databases (Mysql, MSSQL, PostgreSQL, MongoDB); Familiarity with the HTTP protocol, JSON and Web APIs; Familiarity with Linux; Familiarity with Ansible; Familiarity with JAVA JEE; Familiarity with Amazon Web Services (AWS); Familiarity with Microsoft Azure; Familiarity with Cloud Network Management; Familiarity with Terraform; Familiarity with Git; If : Support Intermediate (Practical application) in: Linux, MySQL, MongoDB, Service Delivery Management, Report, Application Deployment (ansible). BONUS POINTS: Interest and ability to learn other technologies Degree in Computer Science (or similar field of study) or equivalent self-taught experience. Expect from us: Remote work friendly (you must be in the office at least 3 days a week); Benefits: Meals and Restaurant vouchers; Transportation voucher; Health, Dental and Life Insurance subsidy; Child care assistance; Training and Development Program; Finally, it is essential: Autodidact person; Passion for Support and IT-Infrastructure; Organized and disciplined (can focus and finish things – not only start); Be flexible to adapt to different scenarios and innovate; Ability to work collaboratively.

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. RigNet Inc.

and its subsidiaries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RigNet Inc. and its subsidiaries complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

At RigNet, we focus on helping our employees at every level of their career identify and use their strengths to contribute their best every day. From entry-level team members to senior leaders, we believe there is always room to grow knowledge and experiences. We support our employees by offering opportunities to sharpen their skills through on the job learning experiences to formal internal and external development programs.

At RigNet, we value people and offer a broad range of benefits which include but are not limited to: Medical, Dental and Vision plans Basic Group Life and AD&D insurance Short-term and Long-term Disability Other voluntary benefits Paid Holidays, PTO, and Flexible Schedules Cell Phone stipend Working at RigNet A career at RigNet means challenging work in an international environment. As a leader in customized communication services, applications and cyber security solutions, our success is based on employees who share a common commitment to innovation and creativity. How to Apply?

If you are interested in this role, we look forward to hearing from you. Please click on our “apply” button and upload your resume or cv. Disclaimer for Recruitment Agencies RigNet does not accept any unsolicited applications from any source other than directly from candidates and will not pay a fee for unsolicited resumes.

At RigNet, we don’t just accept difference — we celebrate it. RigNet is proud to be an equal opportunity workplace and an affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Accommodations All interested and qualified persons should use our online career tools to review and apply for employment opportunities.

If you have a disability and require special accommodations to access this site, please call 1-281-674-0100 R-100464 About Us RigNet delivers advanced software, optimized industry solutions, and communications infrastructure that allow our customers to realize the business benefits of digital transformation. With world-class, ultra-secure solutions spanning global IP connectivity, bandwidth-optimized OTT applications, IoT big data enablement, and industry-leading machine learning analytics, RigNet supports the full evolution of digital enablement, empowering businesses to respond faster to high priority issues, mitigate the risk of operational disruption, and maximize their overall financial performance. RigNet is headquartered in Houston, Texas with operations around the world.