BD is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 1,300 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business.
BD runs on talent. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of IT Talent and nurture their professional growth on exciting projects for companies like Google, Pinterest, and Udemy. About the Role: We’re looking for a proactive and experienced Talent Success Specialist.
The Talent Support Specialists are the front line and face of BD Talent Acquisition. They help our candidates with any issues that may appear during the application, assessment and interview stages of BD recruitment process. What You’ll Do: Provide candidate and applicant support.
Respond to helpdesk tickets and live chat inquiries. Treat our candidates with respect, kindness, and enthusiasm as you interact with them. Learn our products and platform inside and out.
Create clear and informative knowledge base articles and guides to provide self-service support. Keep this documentation current as our platform evolves. Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems.
You Must Have: Passion to work with people. You’re a talented communicator and can artfully break down, solve, and explain complex issues. Excellent writing skills.
You have an engaging, conversational style and a solid grasp of grammar. Organized and able to juggle multiple priorities at one time. 2 years working in customer support or customer success.
Experience in IT Industry head-hunting. Advanced English level. BD Offers: 100% remote work and flexible schedule.
Excellent compensation — well above the market average. Extensive opportunities for growth and professional development thanks to our mentoring system. Are you interested in joining the most talented IT team in Latin America?
Do you want to work for an innovative tech company with the resources of a multinational market leader? Are you ready to do the best work of your professional life? If so, we want to hear from you.
You are only one step away from being able to work remotely from anywhere. Fill out your email address here and then you will be directed to the application page for this remote job position. Good luck!