If you are motivated and believe in the credit union philosophy of “People Helping People,” join our team!Summary:The Technical Product Manager (TPM) serves as the Owner of a product or product group and is responsible for the success of their product(s). Responsibilities revolve around the discovery and delivery of features, upgrades, and general releases pertaining to their owned products to solve business problems and meet business objectives. The TPM is responsible for resolving problems presented from leadership in a manner that resolves the issue for the users and business ensuring that the solution is valuable, usable, feasible, and viable. Through frequent testing and risk analysis, the TPM is accountable for maintaining a functional and efficient product backlog using approved management tools.Responsibilities:Product Discovery – Conducting research with relevant user groups, SMEs, vendors, and business stakeholders, to create team initiatives to prototype and test possible solutions to business problems.Product/Feature Deployment – Coordinate with various business lines to successfully test and deploy products/features in line with operational demands and timelines.Collaboration with Stakeholders, Cross functional teams and Vendors – Presenting teams, leadership, engineering and other stakeholders with product roadmaps, discovery analysis, retrospectives, and operational guidance in relevance to their given product(s)User Centric Product Vision – Overall 3–10-year vision of future market in which a strategy can be aligned. This vision should be created using emerging technologies, predicting customer/user demand, and be aligned to operational vision/strategy.Insight-Driven Product Strategy – Development and maintenance of an outcome-based product roadmap that aligns with user needs with relevant business drivers.Security and Compliance – Ensure that the applications meet security and compliance standards by implementing appropriate measures and staying updated on industry regulations. This includes development and governance of SDLC as well as other department policies and procedures.Incident Management – Work with virtual teams and incident management group on response efforts, including root cause analysis, post-incident review (lessons learned) and the implementation of preventative measures to minimize future incidents by ensuring progress is continuous and documented.Disaster Recovery Planning – Develop and maintain disaster recovery plans to minimize downtime and data loss.Technical Expertise – Stay updated on emerging technologies and best practices in applications support, cloud computing, and DevOps to drive innovation on this team.Basic Qualifications:2+ years of experience as a Technical Product Manager, Business Systems Analyst, Project Manager or related technical roleExperience driving product direction to production and assisting with ongoing maintenanceExperience making data driven decisionsUnderstanding of technical and non-technical communication and ability to be the liaison betweenDetail oriented with ability to follow-up with others on tasksAbility to build tasks and milestonesStrong communication, technical and organizational skillsExperience with project mgmt. tools such as: MS Project, JIRA, KanbanPreferred Qualifications:Bachelor’s degree in one of the following areas – Software Engineering, Finance, Business, Information Systems, Data Analysis, and Engineering Experience using Atlassian tool systemsExperience with Agile frameworksUnderstanding of financial industry technology processesSECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.DisclaimerState Employees’ Credit Union reserves the right to fill this role at a higher/lower level based on business need.
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