ServiceNow Developer On behalf of our client in the Banking Sector, PROCOM is looking for a ServiceNow Developer. ServiceNow Developer – Job Description ServiceNow Platform Team – ITSM Application – enhancements to the Platform based on process improvement initiatives, creating new forms, changing interfaces etc. IT Service Management – Design and implement solutions following established IT Service Management policies and standards.
Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives. Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas. Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates.
Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements. Lead/contribute in architecture, design & code reviews of IT Service Management solutions. Prepare and maintain technical specifications and documents, architecture diagrams, system documentation, operating manuals, and call flow diagrams.
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